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Concierge, Baycrest Terraces



Baycrest Terraces

 

has an exciting opportunity for a

 

CONCIERGE

 

 

 

 

Posting Number: 9845

Position Type: Temporary Full-Time (Up-to 24 months)

Shift Type: Day-Evening, No Weekends (subject to change)

Bi-Weekly Hours: 70 Hours

Union: SEIU Clerical

Hourly Pay Rate: $27.01 - $29.41

Date Posted: April 21, 2026

Internal Closing Date: April 30, 2026

 

 

About Us

At Baycrest Terraces, senior living reflects a commitment to supporting people as they age with purpose, fulfilment and dignity. Through communities such as Baycrest Terraces, we offer independent supportive living, assisted living and memory care designed to meet evolving needs.

At Baycrest Terraces, we believe individuals can flourish and embrace opportunity at every stage of their lives. Baycrest Terraces is where residents can continue to thrive in their later years. We offer unmatched health care, social activities, and cultural programs that enhance the physical, cognitive, emotional, and spiritual health of our residents.

 

 

Job Summary

Baycrest Terraces is comprised of a residential home, community center, and day programs.  The focus of the portfolio is on client centered service, health, and recreational programming.

 

 

Key Responsibilities

  • Provides customer service and takes a leadership role in the improvement of customer service throughout the residential living and community programs including troubleshooting RTLS system with clients.
  • Provides reception, information, and customer service to clients, visitors and staff. Provides support to Residents Council and Town Hall monthly meetings.
  • Reconciles credit card and other payments on a daily/ monthly basis. Prepares all department deposit.
  • Computes and sends monthly statistical data that is used in Ministry of Health reports and monthly occupancy report.
  • Creates and updates various distribution lists for families, clients, staff.
  • Liaises with housekeeping and maintenance staff to address residents’ requests.
  • Liaises with Finance department to ensure all new and ongoing invoices are processed in a timely manner, end of day/month reports to finance, and payment reconciliations.

 

 

Qualifications

 

  • Diploma in Office Administration or recognized equivalent 
  • 1-2 years previous healthcare/residential living environment/hospitality experience required
  • Previous experience working with seniors is an asset
  • Previous training and working knowledge of medical terminology is a definite asset
  • Excellent computer and keyboarding skills including a high degree of proficiency in the Microsoft Office suite of software, including Microsoft Word, Outlook (booking rooms, scheduling meetings and appointments), Excel and PowerPoint required

 

 

INTERNAL APPLICANTS:  Current Baycrest employees must apply online through the Baycrest intranet. Applications submitted through the external careers website will only be considered after the internal application process. If you are a current employee and are unable to access the intranet, please contact Human Resources for assistance.

 

 

EXTERNAL APPLICANTS: Please submit your application online by clicking the Apply button below.


Why Baycrest

Baycrest puts people first, offering rewards and programs to support your health, well-being, and growth. (Eligibility varies by role and employment status.)

·       Competitive pay

·       Extended health and dental coverage

·       Defined-benefit pension plan (HOOPP)

·       Paid vacation and statutory holidays

·       Maternity and parental leave top-up programs

·       Employee and family assistance program (EFAP)

·       On-site fitness facilities

·       Employee discount program

·       Tuition reimbursement



INTERNAL APPLICANTS: Current Baycrest employees must apply online through the Baycrest intranet. Applications submitted through the external careers website will only be considered after the internal application process. If you are a current employee and are unable to access the intranet, please contact Human Resources for assistance.

 
EXTERNAL APPLICANTS: Please submit your application online by clicking the Apply button below.

 

Thank you for your interest in joining Baycrest. Only those selected for an interview will be contacted. All successful candidates will be required to complete a police reference check/vulnerable sector screen.



Baycrest is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at hospitalrecruitment@baycrest.org or 416-785-2500, ext. 2961.

This position is located at 3560 Bathurst Street, Toronto, ON. View the Google Map in full screen.


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