Parts Operations Manager

Brandt Industries is currently seeking a results driven and highly motivated Parts Operations Manager for our Customer Support Centre in Regina, SK.

Vision

The Parts Operations Manager drives Brandt’s parts business by ensuring effective distribution, inventory management, and dealer support across all facilities. Reporting to the Director of Customer Support, this role oversees warehouse operations, inventory control, purchasing, and the Parts Planning function, providing strategic leadership to achieve operational goals, maintain inventory performance, and support dealer satisfaction.

Duties and Responsibilities 

• Lead and manage teams to continuously improve parts fill, delivery, and process efficiency while actively managing inventory performance, obsolescence, and turnover metrics.
• Develop and implement strategic stocking policies and guidelines to meet demand and maintain optimal inventory levels across all facilities.
• Oversee warehouse operations in Regina, SK, and Hudson, IL, with Warehouse Managers reporting directly to this role.
• Oversee inventory management for the third-party logistics facility in Minot, ND, ensuring proper stocking and replenishment.
• Provide leadership and strategic direction to the Parts Planning, Inventory Control, and Purchasing teams to ensure effective parts availability and optimized sourcing strategies.
• Provide strategic oversight of the Parts Planning function to ensure proper stocking policies and alignment with operational goals.
• Own overall parts inventory management, including setting policies, monitoring accuracy, optimizing turnover, managing obsolescence, leading year-end counts, overseeing sourcing from production and suppliers, and maintaining pricing.
• Identify and implement process improvements across warehousing, parts planning, and inventory control to increase efficiency.
• Implement supply chain solutions that optimize service levels for dealers and end customers.
• Ensure dealer satisfaction and service responsiveness by monitoring KPIs, addressing escalations, and maintaining high standards of parts support.
• Leverage team reporting and ad hoc analysis to support operational and strategic decision-making.
• Compile the annual parts sales budget and monitor performance against it.
• Serve as a key point of guidance and communication for dealers, partners, and suppliers.
• Collaborate with production, engineering, sales, and service teams to optimize parts availability, improve inventory performance, and drive parts business profitability.

Key Performance Indicators (KPIs)

• Parts Sales Growth and Margins
• Fill Rate
• Inventory Turns
• Obsolescence
• Inventory Accuracy
• Picking Efficiency
• Order and Shipping Accuracy

LI#-ONSITE

Required Skills

• Strong analytical and problem-solving skills, with the ability to use data to drive decisions.
• Excellent communication and interpersonal skills, with a track record of building strong working relationships.
• Proven ability to lead teams, influence cross-functional groups, and manage operations across multiple facilities.

Required Experience

• Minimum of 5–7 years of progressive experience in parts operations, supply chain, or inventory management, with at least 3 years in a leadership role.
• Post-secondary education in business, supply chain management, or a related field preferred; equivalent work experience considered.
• Strong background in equipment manufacturing preferred; experience in a dealer or distributor environment is also valuable.
• Demonstrated success in warehouse operations, inventory control, and supply chain planning.