Travel Consultant

Powerful Value. Delivered is much more than a tagline at Brandt. It’s our company-wide promise to help our customers succeed by empowering them with the outstanding performance of our people and the uncompromising quality of our products and services.

At Brandt Travel, our mission is to manage, book, administer and organize all corporate, meeting and group travel, allowing our employees to focus on their core business. 

 Brandt is a Platinum Member of the Canada’s 50 Best Managed Companies program and searching for the right candidate to fill the role of Corporate Travel Consultant.

 The Travel Consultant will be responsible for collaborating directly with the director and team tasked with managing the travel needs of over 6,000 employees, located in Canada, United States, Australia and New Zealand.

Key Responsibilities

• Planning and booking transportation, accommodations and other travel services in Sabre (GDS)
• Working with primarily Brandt employees to determine their needs and advise them regarding modes of transportation, travel dates, costs and accommodations
• Providing relevant information regarding trips with special attention to accuracy and thoroughness 
• Providing a high level of customized corporate services to a variety of employees
• Planning itineraries and providing excellent customer service 
• Researching and providing solutions to customer travel-related issues
• Keeping up to date on industry developments
• Reviews all reservations for travel policy and procedure compliance
• Ensures all reservations pass quality control prior to ticketing
• Supporting team members 
• Making alternative booking arrangements if changes arise before or during a trip
• Providing advice on required documentation, passports, visas, insurance, etc.
• Solid knowledge of domestic and international corporate travel, international fare construction, and airline routings
• Providing updates related to local weather conditions, customs changes and attractions
• Maintaining accurate records, collecting invoices and reconciling corporate credit card or cheque payment transactions
• Other duties as assigned

#LI-onsite

Required Skills

• Bilingual in French and English is not required, but would be preferred
• Excellent communication skills, both written and oral
• Team player
• Excellent attention to detail 
• A professional and resourceful style; the ability to work independently and as a team player, to take initiative, and to manage multiple tasks and projects simultaneously
• Flexible and adaptable; a team member who can make a positive impact while bringing a strong problem solving mindset to the workplace
• High energy and passion for the work of the Brandt Group of Companies is essential
• Must be able to demonstrate an entrepreneurial approach and strong customer focus 

Required Experience

•      2 + years of experience with a corporate TMC, preference given to those with experience in Sabre GDS and/or a Travel School Graduate
• Familiarity with domestic and international travel