About Durham College

Durham College (DC) is leading the way as a post-secondary institution, offering an innovative and transformative student experience and hands-on learning opportunities. With this focus top of mind for our students and our employees, DC is proud to be one of the fastest-growing colleges in the province and annually ranked as one of the GTA’s Top 100 employers. 

The college offers a wide range of market-driven programs across multiple disciplines, including culinary management, farming and horticulture, business, IT, construction and trades, science and technology, health care, engineering, social and community services, justice, media, art and design. With a focus on experiential learning, DC graduates are known for having the skills and knowledge employers need. More than 104,000 alumni represent the college, both locally and around the world.

Serving the Durham Region and Northumberland County communities for over 50 years, with campuses in Oshawa and Whitby, the college offers over 12,500 full-time post-secondary and apprenticeship students access to more than 145 full-time post-secondary programs – including four honours bachelor degrees and nine apprenticeship programs. Led by over 1,860 full- and part-time staff, DC has an estimated annual economic impact of more than $913 million on Durham Region. 

DUTIES:

Durham College is looking for a dynamic hospitality professional with a passion for customer service, teamwork and student success to take on an exciting role in the award-winning W. Galen Weston Centre for Food (CFF).

The Server/ Bartender will be involved in front of house operations of Bistro 67 to include curbside takeout, Catering and Events both on-site and offsite. The Server/ bartender acknowledges the CFF’s field-to-fork and sustainable mission, and helps ensure it maintains its various designations, including Feast ON. 

Reporting to the General Manager the Server/ Bartender will be involved in the day-to-day operations of Bistro ’67/ Events/Curbside, specifically service performing duties including, but not limited to, opening and closing the restaurant and patio, Bistro ’67 table service, bartending, supporting expediting etc. Servers will be required to maintain service excellence, be mindful of allergies as well as have extensive menu, mixology, and wine knowledge. 

The successful candidate will need to ensure tasks are completed in a timely manner, and focus on customer service to support Durham College, Bistro ’67 and Centre for Food standards.

 Key responsibilities of this position include:

• Maintains overall cleanliness and organization of service areas
• Follows proper sanitation and safety standards within designated work areas
• Responsible for delivering exceptional customer service for Bistro ’67 guests to include managing allergies and taking care of special requests/ celebrations
• Checking daily Events Calendar to know what is happening at the CFF at all times
• Maintains extensive product knowledge including menus, wine lists, cocktail recipes, the CFF vision/ certifications and allergy awareness
• Supports the timely delivery and service standards of curbside takeout operations
• Anticipates guests’ needs continually and fulfill them appropriately
• Complies with AGCO standards for alcohol service in the restaurant as well as CFF events both on-site and offsite
• Assists with Bistro ‘67/ event bar set-ups, service and teardown complying with AGCO regulations
• Ensure reservations are in place, Bistro 67 tables set to standard and complete awareness of all unique/ specific customer requests prior to service
• Supports the open and closure of the restaurant by following opening/ closing checklists
• Bistro ’67 table service progression subject to certain percentile reached in a formal dining room knowledge assessment
• Motivated to perform other duties as assigned.

QUALIFICATIONS:

The successful incumbent will possess demonstrated customer service skills and have at least 2 years of progressive experience in the hospitality industry. Smart Serve certification is required.  The incumbent will possess good communication skills, be able to work under pressure, be a self-starter and demonstrate the ability to exercise good judgment and initiative.

Durham College invites applications from all qualified individuals.  Durham is committed to fostering workplace diversity, and, provides accommodations to applicants with disabilities throughout our hiring process.  If you require this information in alternate format; require communication supports; an accommodation in applying for a posting and/or if you are selected for an interview, please contact our Human Resources (HR) department and an HR assistant will work with you to meet your needs.

Required Skills

Hourly rate: $16.55

Required Experience

Part-time support opportunity (classification): Regular Part-time

Hours: Up to 24 hours per week; scheduling based on operations and subject to change and flexibility to schedule additional hours.  Evenings and Weekends are required.

Please apply below by submitting your cover letter and resume to the online portal.  Applications will be accepted until April 8, 2024, Competition number SP24-02R.