Senior Human Resources Generalist

The Organization

LGM is a national leader in providing warranty, finance and insurance services to the Canadian automotive industry. Since 1998, LGM has partnered with leading automotive manufacturers and dealerships across Canada to deliver award-winning F&I solutions. Dealer partnerships are complemented with the strong backing and support of their automotive manufacturing brands, which include BMW/MINI, Kia, Mazda, Volvo, Jaguar/Land Rover, Mitsubishi Motors, Polestar and Motorrad.

Shape the Employee Experience at LGM

At LGM, our people are at the heart of everything we do. In this newly created position, we are looking for a Senior Human Resources Generalist who is passionate about creating positive employee experiences, enabling leaders, and advancing people practices across the organization.

In this role, you will partner closely with leaders and employees across Canada to deliver thoughtful, compliant, and people-first HR support throughout the employee lifecycle. You will contribute to meaningful programs spanning recruitment, employee relations, compensation, engagement, and HR operations, helping cultivate an inclusive, high-performing workplace where employees can thrive.

If you are a collaborative HR professional who enjoys balancing operational excellence with strategic contribution, we would love to meet you.

Key Responsibilities

Recruitment & Onboarding

• Support full-cycle recruitment while ensuring consistent, fair, and compliant hiring practices including job postings, screening, interviewing, reference checks, and offer letters
• Track recruitment budget and maintain hiring metrics
• Coordinate onboarding activities to ensure a seamless new hire experience
• Maintain job descriptions and standardized hiring documentation

Employee Relations

• Serve as a trusted HR partner and point of contact for employee and leader inquiries
• Support leaders in addressing employee concerns, conflict resolution, and performance discussions
• Promote a positive, inclusive, and compliant workplace culture

HR Administration & Compliance

• Maintain accurate and up-to-date employee records within HR systems
• Assist in developing and updating HR policies and procedures aligned with provincial and federal legislation
• Support compliance across multiple jurisdictions including BC Employment Standards Act, Ontario ESA, and Quebec Labour Standards

Compensation & Pay Equity

• Participate in annual compensation analysis to ensure market competitiveness and fairness
• Conduct internal pay equity audits to identify and address compensation gaps
• Participate in job evaluation processes to maintain internal equity and consistency

Benefits Design & Administration

• Participate in the design and annual review of employee benefits programs
• Partner with payroll to ensure timely and accurate employee changes including hires, terminations, and leaves

Learning, Development & Engagement

• Coordinate training programs, leadership development sessions, and compliance training
• Support employee engagement initiatives including surveys, events, recognition programs, and communications

HR Reporting & Metrics

• Prepare and maintain HR reports including engagement, turnover, recruitment metrics, and KPIs
• Support HR data audits and contribute insights for decision-making

Core Competencies

• Communication
• Collaboration
• Innovation
• Flexibility
• Productivity
• Accountability
• Resilience

Required Skills

• Proficient with MS Office suite of products
• Excellent organizational and time management skills
• Excellent communication skills with the ability to effectively support leaders
• Excellent problem solving and decision making skills
• Ability to proactively network locally to identify best practices
• Strong knowledge of multi province employment standards, human rights legislation, and privacy regulations
• Experience with Quebec Labour Standards is an asset
• Bilingual (French and English) would be a bonus

Experience/Education

• Minimum 5+ years of progressive Human Resources experience
• Post-secondary education in Human Resources, Business Administration, or a related field
• CPHR designation or candidate status preferred

Why LGM

• Compensation: $105,000 - 120,000
• Hybrid work model (2 days in the office)
• Comprehensive compensation package including:

• • Extended health benefits plan
  • Group RRSP
  • Performance bonus
  • Health & wellness benefits
  • Education sponsorship
• Work-life balance perks:
  • Four paid days annually to “give back” to the community
  • Your birthday off — every year
  • Vehicle rebate program: Up to $400 per month