Working together to provide outstanding integrated health care to our communities delivering best patient outcomes with exemplary standards and compassion, Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes Huntsville District Memorial Hospital Site and South Muskoka Memorial Hospital Site. 

ROLE 

As a Health Records Clerk at Muskoka Algonquin Healthcare you will;

• Retrieve/collect discharged records from patient care areas and assemble charts according to predefined chart assembly order; incorporates loose reports (labs, radiology reports, transcribed reports) into charts.
• Process inpatient and outpatient records including filing and identifying documentation deficiencies.
• Receive requests for patient records/reports (scanned, microfilmed, and paper) with chart tracking/sign out and delivers to patient care areas.
• Accurate filing and retrieval of inpatient and outpatient records (requests from patient care areas, month-end coding, audits, other request etc.).
• Separate and distribute transcribed reports and distributing and/or mailing copies to physicians/facilities as requested.
• Identify and correct duplicate Medical Record Number (MRN). Merging and chart files as required.
• Answer incoming calls to the department, responding to requests from authorized parties for patient information.
• Perform release of information duties and provide support to the Health Information Management Professionals by retrieving, copying and mailing/faxing records.

REQUIRED EDUCATION & CERTIFICATION(S) 

• Graduated with a secondary school diploma or equivalent.
• Medical Terminology Certificate. 

REQUIRED SKILLS & EXPERIENCE(S)

• Excellent communication and interpersonal skills.
• Alphabetical and numerical filing accuracy.
• Basic knowledge of office equipment.
• Excellent organizational skills.
• Ability to prioritize work.
• Ability to interpret instructions and fulfil as requested.
• Excellent computer skills having specific experience with Microsoft Word and Excel.
• Keyboarding skills (60 wpm).

DESIRED EDUCATION, CERTIFICATION(S), SKILLS & EXPERIENCE(S) 

• Prior related hospital experience is an asset.
• Experience with healthcare-oriented software programs.
• Experience with ADT is an asset.

ADDITIONAL PERKS AT MAHC 

• Staff referral program (Earn up to $1000 for each successful Permanent Part Time and Permanent Full Time new hire you refer to MAHC). 
• Extended health benefits (Permanent Full-Time only).
• Enrolment in the Healthcare of Ontario Pension Plan (HOOPP).
• Collaborative and supportive team environment.

WHY IS MAHC RIGHT FOR YOU? 

Imagine working in a place you love to visit on vacation! A career with MAHC lets you do just that. We are located in one of the top international tourist destinations in Canada; positioned just two (2) hours north of Toronto in beautiful cottage country surrounded by vibrant natural beauty, pristine lakes, majestic forests and rocky shorelines. 

Our communities are small in size but big in excitement; there are always local fundraisers, farmers markets, live events, pubs and locally owned stores to shop in. There are a variety of seasonal, year-round activities to keep you busy and fully embraced in the lifestyle that Muskoka has to offer from hiking, fishing, snowshoeing, downhill skiing, heading to Algonquin Park or Arrowhead Park for the day, running and cycling clubs, camping, sitting on a warm sunny patio downtown, or simply relaxing by the lake with your friends. Life here is good! 

LET US HELP YOU MAKE YOUR MOVE!  

Muskoka Algonquin Healthcare has launched the Housing for Healthcare initiative to help MAHC team members (both new recruits and existing staff) connect with housing options in our communities. For more information on this initiative click on this link Housing for Healthcare.

ADDITIONAL INFORMATION 

Location(s): Multi site, working at both the South Muskoka Memorial Hospital (SMMH) located in Bracebridge and Huntsville District Memorial Hospital (HDMH) located in Huntsville.

Department: Health Information Services.

Hours of Work: Must be available to work shifts including days, evenings, nights and weekends. Shifts and hours may change according to departmental requirements per the collective agreement. 

Conditions of employment for external hires includes;

• Proof of immunization and vaccination records to the Hospital’s Occupational Health and Safety department.  
• Legal entitlement to work in Canada.
• Clean Criminal Record & Judicial Matters Check.

Our organization: MAHC is committed to a selection process and work environment that is inclusive and barrier free. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.

Accommodations will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department. The Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

HOW TO APPLY

Applicants interested in becoming a part of an energetic, caring team in a fast-paced and rewarding environment can submit their cover letter and resume as either a PDF or Word document(s) to the posting listed on mahc.ca by 11:59pm on the closing date. If no closing date is listed the posting will remain open until a successful applicant has been identified. 

We thank all applicants for their interest in this opportunity, note that only those selected for an interview will be contacted. Selection will be based on the skill, ability, experience and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required.