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Food Services Attendant (CUPE) - Future Opportunity - Markham Site


Food Services

Job Location

381 Church Street, Markham, ON

Tracking Code


Position Type


Future Opportunity - Food Services Attendant (Part Time, Part Time Temporary or Casual)


**If you want to be considered for current positions please apply directly to a posting**


Who we are:

Markham Stouffville Hospital (MSH) is a large community hospital with two sites – Markham and Uxbridge that has a reputation for excellence in progressive community care.  The hospital is uniquely positioned with cutting edge technology, expansive new facilities and a supportive and welcoming community.  With a focus on patient experience, safe, high quality care and innovation, our dedicated team of physicians, staff and volunteers provides care to over 300,000 patients a year. The hospital has capacity to grow a number of programs and services as we evolve to meet the needs of our growing community.  We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?


Who you are:

You are a strong, strategic leader with exceptional relationship building and interpersonal skills

You are a team player with excellent communication, critical thinking and customer service skills

You have vision, flexibility, transparency, honesty and practicality

You support the patient experience, your colleagues and cultural and spiritual beliefs of others

You encompass MSH’s core values and live the words of Respect, Trust, Commitment, Compassion and Courage


What we need:

The Food Services Attendant play a vital role in patient satisfaction related to meals through the Steamplicity system.  Your major responsibilities will include:

  • Providing excellent customer service to patients through meal selection, preparation and delivery
  • Production/ portioning/preparing /labeling of food products for patient meals and nourishments
  • Assembling patient meals according to patient diets
  • Collecting  food items from fridges and freezers for Steamplicity according to meal tally’s
  • Delivery of meals and pick up of soiled trays on patient units
  • Working in dishroom, strip trays, empty garbages, clean and maintain garburator
  • Active participation in  health and safety and quality control activities of the department, e.g. taking temperatures of equipment and food, following food safety regulations, using proper personal protective equipment as needed
  • Providing excellent service to patients and customers by following scripting and Key words according to department standards
  • Ensuring your work area and equipment are tidy, clean and sanitary
  • Following department policies, procedures and Steamplicity standards at all times


 In this position, the successful candidate may work a variety of assignments within the department (i.e. Steamplicity, Dish room, Cleaner, Pot wash, and Production). 


Work Schedule:

The successful candidate would be working rotating shifts (Evenings 3:45PM-7:30PM & Days 5:45AM-2:45PM) and would need to have ability to work alternate weekends required. Ability to pick up additional shifts as needed. Please note schedules may change due to operational needs.



Band CU01: $21.40 - $23.34 per hour 


Physical Demands:

  • Continuous bending, lifting, reaching and standing for long periods during the shift
  • Extensive walking
  • Pushing patient food carts through hallways and patient units
  • Fast pace work environment
  • Exposure to heat and cold i.e. walk in fridges and freezers


What you Bring to MSH:

  • Current Food Handlers Certification through the local health unit or equivalent REQUIRED. 
  • Minimum Grade 10 education or equivalent
  • Strong customer service skills; previous related food service experience is preferred
  • Proficient computer skills; previous experience with hand held tablet devices is a definite asset
  • Evidence of good initiative and problem solving
  • Strong  communication (written and verbal), interpersonal, organizational and prioritizing skills
  • Demonstrated ability to work independently as well as a member of the team
  • Demonstrated good attendance and work performance record with the ability to maintain these same standards
  • Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with Hospital related policies health and safety legislation and best practices and completing relevant mandatory education as required  


Markham Stouffville Hospital is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.  Should you require accommodations during the recruitment and selection process, please contact Human Resources.

Union Type

CUPE - Markham