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Oak Valley Health

SilkRoad Talent Activation

Unit Secretary (CUPE), Intensive Care Unit (ICU), Part Time - Markham site


Administrative/Clerical Support --> Unit Secretary/Patient Registration

Job Location

Markham, Ontario

Tracking Code


Position Type


Land Acknowledgement:

Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.


Who you are:

  • You encompass Oak Valley Health’s core values and live the words of Respect, Trust, Commitment, Compassion and Courage
  • You are a patient and/or client centered individual who performs at an exemplary standard
  • You are a team player with excellent communication, critical thinking and prioritization skills

What we need:

The Unit Secretary is a valuable member of the Intensive Care Unit and has a significant impact on the efficient and effective operation of the patient care unit.  The successful candidate will be responsible for both clerical and receptionist duties.

Responsibilities will include:

  • Receiving patients, visitors and/or hospital staff on the patient care unit
  • Responding to and referring telephone calls to appropriate personnel
  • Booking patient appointments and providing information related to patient care as authorized by the Director or her delegate
  • Recording, organizing, inputting and filing of physician orders in the computer
  • Ordering of supplies
  • Participating in special projects as requested


What you bring to the role: 

  • Previous unit secretary/medical clerical experience required with preference to experience in a medical setting.
  • ICU experience preferred.
  • Recent Medical Office Administration Diploma from a recognized post-secondary institution required.
  • Sound knowledge of medical terminology
  • Proficient computer and typing skills
  • Knowledge of payroll, order entry, registration and scheduling systems is an asset.
  • Experience with Meditech 6.0 is preferred. Must have familiarity with Microsoft Office applications including Outlook, Word and Excel.
  • Strong customer service, interpersonal and written and verbal communication skills
  • Ability to prioritize and manage multiple demands in a fast pace environment
  • Strong critical thinking, problem solving and decision-making skills with a high attention to detail
  • Excellent organizational skills
  • Demonstrated ability to work effectively within an interprofessional team as well as independently
  • Demonstrated good attendance record with the ability to maintain this same standard
  • Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required


Work Schedule:

The successful candidate must be able to work days 11.25 hour shifts (0730-1930 and 0800-2000). Please note schedules may change based on operational needs.



CUP C03 $25.93–$29.17 per hour

Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations.  Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).


Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?


COVID Statement

As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required). In order to provide you with fair & equitable accommodation, you must submit supporting medical exemption documentation or an affidavit detailing why your religion prohibits you from receiving the COVID-19 vaccine.


Oak Valley Health Diversity Statement 

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity 2023. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDI


External Closing Date


Union Type

CUPE - Markham