National Database Administrator

National Database Administrator

We’re excited to share that JDRF Canada is now Breakthrough T1D.

We’re the same organization, with the same mission and determination to realize a world free from type 1 diabetes (T1D) – just with a new name and look that reflects what the T1D community needs now and next.

It’s an exciting time to join Breakthrough T1D as we continue to break barriers to help people better manage the disease and enjoy full, healthy lives. Curing T1D is and always will be our north star and we will not stop until breakthroughs get us to a world free from T1D.

Breakthrough T1D if growing our IT team and we’re searching for a new team member who is experienced with CRM databases, for the role of National Database Administrator. In this role, you be responsible for the management of our CRM (ClearView) and provide support to managing the Online Digital Fundraising platform. 

Here’s what your primary responsibilities would be:

• Develop and deliver reusable user-friendly queries for recurring or ad hoc dashboard views, reports or extracts from our database systems
• Work closely with stakeholders in determining their Business Requirements for their report/list requests
• Communicate analysis results and make recommendations to management for improvement opportunities related to business processes or systems
• Maintain up-to-date knowledge on new releases and enhancements with respect to the Clearview CRM and its impact to other systems by attending relevant training
• Create and deliver training for new or changed business systems or processes to end-users
• Work closely with management to perform data analysis, identify trends and make recommendations
• Responsible for Data Quality and Data Hygiene for the CRM solutions
• Participate in the Change Control Board (Clearview User Group) for the CRM
• Collaborate with teams to determine how the CRM can best be used for their goals
• Create and maintain FAQ documents for applications
• Work with the vendors to ensure proper backups, API Syncs are taking place for our CRM.

Here’s what we’re looking for:

Knowledge/Skills/Experience

• 3-5 years of applied experience working with relational databases and CRM systems (Clearview, Raiser’s Edge NXT, Salesforce – NPSP) and completing analysis using SQL reporting tools and Microsoft Excel (especially advanced formulas) and a bachelor’s degree in a computer science or business-related discipline or an equivalent combination of education and experience
• Strong command of SQL and SQL server tools
• Familiarity with SSAS, SSIS, SSRS
• Knowledge of REST based API
• High level of technical literacy in Microsoft Office 365 and Microsoft Power BI
•  Experience in business processes related to event management or fundraising in the not-for-profit sector is an asset

Working Style

• Excellent customer service skills
• Excellent analytical and problem-solving capabilities
• Excellent interpersonal, written and oral communication skills with the ability to interact professionally
• Enthusiastic self-starter who is able to function well in the Breakthrough T1D’s collaborative, team-oriented environment
• Ability to anticipate the organizational impact of process changes
• Ability to work in a time-sensitive, goal oriented and deadline-driven environment
• Ability to use discretion and judgment in handling confidential information

The salary range for this role is anticipated to be $65,000-$70,000, commensurate with skills and experience level of the selected candidate.

Location Preference: This position will work remotely from a home-office (must be within Canada)

Application Deadline: Please submit your resume through our careers website by November 20, 2024.

About Breakthrough T1D

Breakthrough T1D is the leading type 1 diabetes (T1D) research and advocacy non-profit organization in Canada. As we drive toward curing type 1 diabetes, we help to make every day better for the people who live with it. 

Breakthrough T1D (formerly JDRF) began in Canada as a grassroots organization in 1974, when a group of dedicated parents came together with a singular goal of finding a cure

for T1D. Since the discovery of insulin, Breakthrough T1D has remained at the forefront of T1D research. Breakthrough T1D is committed to investing in the most promising research, advocating

for progress by working with governments to address issues that impact the T1D community, and supporting individuals living with this disease.

Breakthrough T1D has a company culture rooted in our Core Values of Respect, Understanding and Integrity; Perseverance; Collaboration; Risk Taking and Entrepreneurship; and Efficiency, Effectiveness and Accountability – if our core values are exemplified in the way that you work, we might be a great fit for each other.

Here’s a few details about what Breakthrough T1D employees receive:

• Remote-first: Our employees love the convenience and flexibility of working remotely, so all positions are work from home (within Canada).
• Health and Wellness Benefits: Benefits to support your physical and mental health – this includes Manulife group benefits, Maple virtual health care, Not Myself Today to support mentally healthy workplaces and generous paid sick time.
• Professional Development: We want employees to grow within their roles and have a career at Breakthrough T1D, so we practice Career Development Planning and have a budget for paid development opportunities for each employee.
• Other benefits include: Group RRSP Matching Program, winter holiday office closures, flex weeks in the summer and more!

Benefits listed above for regular full-time employees. Not all benefits may be available to part-time or temporary employees.

Recruitment Process: We may review applications as they are received and this position will remain posted until it is filled. Our recruitment process typically includes an initial introductory phone call with an HR team member, and up to two video interviews over MS Teams with the hiring manager and other members of the team. Some positions may require a skills-based evaluation to be completed as a part of the recruitment process. We thank all those applicants that apply, but please note only those selected for an introductory phone call will be contacted after their application is submitted.

Breakthrough T1D strives to foster a workplace that reflects the diversity of the community it serves and welcomes applications from all qualified candidates. Breakthrough T1D is also committed to developing an inclusive, barrier-free selection process and work environment. Please advise if you require any accommodation measures to ensure you will be interviewed in a fair and equitable manner. Information received relating to accommodation requests will be treated with confidentiality.